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The player from Canada had his account blocked after he made a deposit. We rejected the complaint because the player didn’t respond to our messages and questions. The player from Canada is complaining about the lengthy verification process.
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The casino features a unique bonus system providing up to $3,950 in bonus funds across the first five deposits and additional free spins. The platform is optimized for mobile use, ensuring a smooth gaming experience across various devices without the need for a dedicated app. The administration of the casino has taken great care to create an algorithm that considers the interests of customers and legal requirements. The support team is dedicated to solving all problems, not just those related to the User Agreement.
All you have to do is open it, press the button, and enjoy the game. Most Joycasino deposits are processed instantly, allowing players to start playing without delay. However, some methods, such as bank transfers, may take longer (1-3 business days). Cryptocurrency and e-wallet transactions usually have the fastest processing times. Once your Joycasino deposits are processed, funds will be instantly available in your account. Some methods may take a few minutes to reflect, but most transactions are instant.
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The most notable of these is a first deposit bonus that will award players with a 100% match on any deposit over $150 up to a maximum bonus of $2,000. Or, alternatively, customers can claim a 200% match bonus on any deposit over $20 up to a maximum of $50. The full verification procedure is necessary for all players who are going to withdraw funds. In Joy Casino, only those users who have provided a full set of documents can withdraw winnings. New players are offered a whole package of bonuses for the first 5 deposits at once.